How are you traveling?

I hope you’re doing well in the lead up to the busy holiday season.

At this time of year, you might come into contact with people where you are more likely to have a difficult conversation, such as friends or family.

I heard a new technique for managing challenging conversations and wanted to share it with you. 

So the first one is T, which stands for. TAKE A MOMENT before you respond. 

The next one is H, and that stands for HELPFUL.

Is your response going to be helpful to the conversation and to your relationship? 

And the next one is I. How IMPORTANT is it that you answer this particular question or have this particular conversation? 

And then the next one is N.  Is it really NECESSARY that you have this difficult conversation right now? 

And the last one and probably the most important is K, and that stands for KINDNESS. It’s so important that we lead with kindness. And this is something that I talk about and think about a lot. If you can try and lead with kindness in all your dealings with others, it helps you establish connection with somebody for a start. But it also acknowledges that there may be things going on in that person’s life that that you have no idea about. 

I hope this might help you navigate some difficult conversations.

I would love you to watch my latest video on how to manage difficult conversations HERE

Take care,

Soph x